Terms & Conditions

Please read these terms carefully before using our services

Last updated: February 2026

Agreement to Terms

By accessing and using the NYCPLEX X website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

These terms apply to all visitors, users, and customers of our website and services.

Use of Website

Permitted Use

You may use our website for:

  • Browsing and purchasing products
  • Accessing information about our products and services
  • Contacting customer support
  • Creating an account (if applicable)

Prohibited Activities

You agree not to:

  • Use the website for any illegal purpose
  • Attempt to hack, disrupt, or damage the website
  • Copy, reproduce, or distribute content without permission
  • Impersonate others or provide false information
  • Violate intellectual property rights

Products and Orders

Product Descriptions

We strive to provide accurate product descriptions and images. However, as our products are handmade, slight variations in color, size, and design may occur. We do not warrant that product descriptions are completely accurate or error-free.

Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to correct pricing errors. If a pricing error is discovered after you place an order, we will contact you for instructions.

Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Failure to meet payment requirements

Payment

Payment must be received before we process your order. We accept various payment methods as displayed on our website. All payments are processed securely through trusted payment partners.

Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by:

  • Shipping carrier delays
  • Incorrect shipping address provided by customer
  • Natural disasters or unforeseen events
  • Customs clearance (for international orders, if applicable)

Risk of loss passes to you upon delivery to the shipping carrier. For more details, see our Shipping & Returns page.

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of NYCPLEX X and is protected by intellectual property laws.

You may not:

  • Copy or reproduce our content without written permission
  • Use our trademarks or branding without authorization
  • Create derivative works based on our content
  • Use automated systems to scrape data from our website

Warranties and Disclaimers

Product Warranty

We warrant that our products are handmade with quality materials and workmanship. However, normal wear and tear is expected with use. Our 30-day return policy covers defects and quality issues.

Website Disclaimer

Our website is provided "as is" without any warranties. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, NYCPLEX X and its founders (Vishal Jha & Harsh Jha) shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from use or inability to use our products or website
  • Any damages exceeding the amount you paid for the product

Indemnification

You agree to indemnify and hold harmless NYCPLEX X, its founders, employees, and partners from any claims, damages, losses, or expenses arising from:

  • Your use of our website or products
  • Your violation of these terms
  • Your violation of any third-party rights
  • Any false or misleading information you provide

Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in India.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of our website after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Questions About These Terms?

We're here to clarify any concerns

Email: support@nycplex.com

NYCPLEX X
Founded by Vishal Jha & Harsh Jha